Smartseva Terms and Conditions 

update  Date: 28/02/2024

1. Introduction 

Welcome to Smartseva! These terms and conditions ("Agreement") govern your use of our platform. By accessing our website, mobile application, or using our services, you agree to comply with these terms. Please read them carefully. 

2. Definitions 

  • User: Any individual accessing or using our platform. 

  • Service Provider: Professionals offering home appliance services through Smartseva. 

  • Service Request: A request made by the User for appliance repair, installation, or maintenance. 

3. Service Provision 

  • Smartseva connects Users with Service Providers. 

  • Users can submit service requests through our platform. 

  • Service Providers will fulfill requests based on availability and expertise. 

4. User Responsibilities 

  • Provide accurate information in service requests. 

  • Cooperate with Service Providers during service delivery. 

  • Adhere to payment terms and cancellation policies. 

5. Service Provider Obligations 

  • Deliver services promptly and professionally. 

  • Maintain confidentiality of User information. 

  • Comply with safety standards and legal requirements. 

6. Payment and Fees 

  • Users pay Service Providers directly. 

  • Smartseva does not charge any service fees. 

  • Payment terms are agreed upon between Users and Service Providers. 

7. Intellectual Property 

  • Users retain ownership of content submitted. 

  • Smartseva may use aggregated data for analytics and improvement. 

8. Liability and Disputes 

  • Smartseva is not liable for Service Providers' actions. 

  • Users and Service Providers resolve disputes independently. 

  • Smartseva is not responsible for appliance damage during service. 

9. Termination 

  • Users may terminate their account at any time. 

  • Smartseva reserves the right to suspend or terminate accounts for violations. 

10. Governing Law 

  • This Agreement is governed by the laws of [Ghaziabad Jurisdiction]. 

  • Any disputes shall be resolved in Smartseva Resolution Forum. 

11. Contact Us 

If you have any questions or concerns about these terms, please contact us at: 

  • Email: 

  • Phone: 7681003942 

  • Address: Wave City Dream Home, NH24, Sector 5