Smartseva Privacy Policy 

Effective Date:28/02/2024 


Smartseva ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, process, and disclose your personal information when you use our website, mobile applications, and related services. 

Information We Collect 

We collect the following types of information: 

  1. Personal Information: This includes your name, contact details, address, payment information, and other relevant data necessary for providing home appliance services. 

  1. Usage Information: We collect information about your interactions with our platform, such as service requests, preferences, and browsing history. 

  1. Device Information: We may collect information about the devices you use to access our services, including IP addresses, browser type, and operating system. 

How We Use Your Information 

We use your information for the following purposes: 

  1. Service Provision: To connect you with service providers and facilitate home appliance repairs, installations, and maintenance. 

  1. Communication: To communicate with you regarding service updates, appointments, and other relevant information. 

  1. Improvement: To enhance our services, analyze usage patterns, and improve user experience. 

Data Sharing and Disclosure 

We may share your information with: 

  1. Service Providers: We share your details with service professionals to fulfill your requests. 

  1. Legal and Regulatory Authorities: We may disclose information as required by law or to protect our rights and interests. 

Your Choices 

You have the right to: 

  1. Access and Update: Access, correct, or update your personal information. 

  1. Withdraw Consent: You can withdraw your consent for specific data processing activities. 

Security Measures 

We implement security measures to protect your information from unauthorized access, alteration, or disclosure. 

Contact Us 

If you have any questions or concerns about our Privacy Policy, please contact us at: 

  • Email: 

  • Phone: 7681003942 

  • Address: Wave City Dream Home, NH24, Sector 5a